FAQ's

HOW LONG DOES DIAMOND STANDARD'S BUNDLES LAST?

  • With proper hair care, The Gem Collection can last up to a year or more! The Diamond Collection can last up to two or more years! Please refer to our hair care tips for more information.

WHICH PAYMENT METHODS DO WE ACCEPT?

We accept all PayPal payments, Shop Pay payments, as well as other credit card payments.

WILL MY DIAMOND STANDARD BUNDLES SHED?

  • All hair sheds, but with proper care, there will be minimal shedding.

HOW OFTEN DOES THIS HAIR NEED TO BE WASHED?

  • Your hair needs maintenance every 2-3 weeks as if it was your own hair. This includes washing and conditioning the hair with sulfate-free products.

WHAT HAIR PRODUCTS ARE RECOMMENDED FOR MAINTAINING MY DIAMOND STANDARD BUNDLES?

  • We recommend using a mild shampoo and conditioner. We recommend customers wash their bundles or other hair pieces with sulfate- free shampoo such as Tresemme Moisture Rich Line.

HOW MANY BUNDLES ARE RECOMMENDED FOR A FULL SEW-IN?

  • The weft of the bundles are thicker when the hair is shorter. As the inches increase, the weft of the bundles are thinner.

  • 16-18 inches 2 bundles recommended for a full sew-in

  • 18-22 inches 3 bundles recommended for a full sew-in

  • 24-30 inches 4 bundles recommended for a full sew-in

HOW TO PROPERLY MAINTENANCE OUR DEEP WAVE AND CURLY HAIR?

  • Apply a moisture-rich Conditioner and comb hair, starting with the ends working your way up to your roots.

  • Leave Conditioner in for at least 15 minutes or more.

  • Do not massage the hair.

  • Rinse thoroughly.

  • Scrunch hair gently to enhance the curls.

  • When damp, apply a dime size of an anti-frizz alcohol free hair serum for a more tamed look.

  • Let air-dry.

  • Do not use oil products excessively on curly hair.

  • Do not brush or comb hair when dry, it will cause hair to frizz and may cause hair to tangle & break off.

HOW TO PROPERLY MAINTAINANCE OUR BODY WAVE AND STRAIGHT HAIR?

  • Condition hair at least once a week using a good quality sulfate-free product. Use moisture-rich products for the best results.

  • Do not massage the hair.

  • Rinse thoroughly.

  • Apply a moisturizing conditioner and comb hair, starting with the ends working your way up.

  • Rinse thoroughly.

  • After washing, use a dime size amount of oil to lock the moisture in your hair.

  • Let air-dry.

  • Do not use oil products excessively on your hair it will cause the hair to weigh down and become stiff. 

WHAT IS THE BEST WAY TO CARE FOR YOUR HAIR DURING BED TIME?

  • Before going to bed, braid your hair into one loose large braid and wear a satin silk scarf or bonnet.

  • After waking up, undo braid and comb using a wide tooth comb (or paddle brush)through beginning at the ends and working your way up to roots.

  • Style as needed

  • For bouncy waves, style with flexi-rods or pin curls.